Contact
Talk to a human
One email address, read by the people who build the extension. No ticket queue and no chatbot.
What to include
For a licensing or billing issue, send the email address you paid with and the last four characters of your license key. For a bug, tell us your browser, the extension version shown in the popup, and what you were doing when it happened — a screenshot usually saves a round trip.
Before writing, the sending guide answers most setup questions, and the pricing page covers what is included in each plan.
Frequently asked questions
How fast do you reply?
Within one business day in almost every case. Licensing and payment problems are handled first.
I lost my license key. Can you resend it?
Yes. Email support@wasendertool.com from the address you used at checkout and we will resend the key.
Can I move my license to another computer?
A license binds to the first device that activates it. Email us and we will release the binding so you can activate it on the new machine.